How to Contact BayCare

Table of Contents

General Customer Service

Main Customer Service Center (general inquiries): Call 1-800‑BAYCARE (1‑800‑229‑2273)
TDD Access: For hearing or speech disabilities, dial 711 to reach Florida Relay Service.

Contacting BayCare Hospitals Directly

You can contact individual hospitals for specific inquiries like appointments, billing, or medical records. Here are a few examples :

Morton Plant Hospital (Clearwater, FL): (727) 462‑7000
St. Joseph’s Hospital (Tampa, FL): (813) 870‑4000
Mease Dunedin Hospital (Dunedin, FL): (727) 733‑1111
Winter Haven Hospital (Winter Haven, FL): (863) 293‑1121

(Each hospital has its main line—similar formats apply across the network.)

Medical Records Requests

BayCare Medical Group providers: (877) 237‑1980
BayCare hospitals: Contact your hospital’s Release of Information Department. E.g., St. Joseph’s Hospital: (813) 870‑4665

Billing & Insurance

Hospitals, imaging, labs, urgent care, behavioral health: (813) 443‑8070
HomeCare services: 1‑800‑940‑5151
Surgery centers: (727) 394‑6620
Financial assistance: (855) 233‑1555
Price estimates/patient responsibility: (813) 852‑3116

BayCare Medical Group & Specialist Clinics

Customer service for BayCare Medical Group: (727) 532‑0002 (Fax: 813‑635‑2653)
Patient service line: (727) 532‑1379
BayCare Clinic (Wisconsin):
Main contact: 920‑490‑9046 to request appointments
Example – Green Bay Eye Specialists Center: 920‑327‑7000

Online Contact & Requests

General inquiries/feedback form: Available through BayCare’s official “Contact Us” page
Physician referrals (Medical Group): Available via online referral form or by calling the service line.
Appointment scheduling: Use the BayCare Medical Group website’s “Find a Doctor” feature and “Request Appointment” forms.