BayCare Patient Portal Features

Here is a detailed list and explanation of the key features of the BayCare Patient Portal (also known as myBayCare.org):

View Lab Results and Test Reports

  • Access lab results from recent visits or procedures without waiting for a phone call or follow-up appointment.
  • Test results are typically uploaded within 24–72 hours after completion.
  • Some results are explained in plain language for easier understanding.

Manage Appointments

  • Schedule, cancel, or reschedule appointments online with your doctor or provider.
  • View upcoming appointment details, including date, time, and location.
  • Receive reminders and alerts via email or text (if enabled).

Request Prescription Refills

  • Easily refill your medications through the portal without calling the pharmacy.
  • View your current prescription list and track refill status.
  • Some providers allow direct messaging for medication-related questions.

Access Billing & Payment Tools

  • View and pay bills online securely via credit card or HSA/FSA accounts.
  • Download statements and track your payment history.
  • Set up payment plans (if eligible) or sign up for e-statements.

Review Your Medical Records

  • Access your clinical summaries, visit history, immunizations, allergies, and procedures.
  • View hospital discharge summaries, care instructions, and radiology results.
  • Share your records easily with other providers or caregivers when needed.

Message Your Care Team

  • Securely communicate with your healthcare provider, nurses, or office staff.
  • Use this to ask non-urgent questions, follow up on care, or request documentation.
  • Responses are typically provided within 1–2 business days.

Proxy Access (Family Health Management)

  • Manage healthcare for dependents, children, or elderly family members.
  • Allows parents or guardians to view health records and communicate with doctors on behalf of a loved one.
  • Requires appropriate permissions and identity verification.

Mobile Access via BayCare App

  • All features of the portal are accessible via the BayCare mobile app.
  • Available on both iOS and Android.
  • Allows users to log in securely using biometric authentication (fingerprint or face ID).

Secure & HIPAA-Compliant Access

  • Fully encrypted and compliant with HIPAA regulations to protect patient privacy.
  • Offers two-factor authentication (2FA) for an extra layer of security.

24/7 Availability

  • Accessible anytime, anywhere—even after hours, weekends, or during holidays.
  • Empowers patients to take charge of their health at their convenience.